30 days to try
Try them for 30 days. If you are not in love, send them back - no questions asked.
We will cover your shipping. It’s as simple as that.
24/7 live chat
Message us at 3 am on a Saturday, a live Hip stylist will always be here to assist you.
This is now my 4th pair from hip optical. Very satisfied with fit and shape with my face.
Hip shipped the wrong prescription. They do not provide a return shipping label. (I have to pay.)They just state to be sure to return before the 30 day return period ends. Again, this was their mistake.
The Relta frames were my first pair. They were great quality and very stylish. And I’m so impressed that they use super thin lenses without having to pay extra!! I can see this becoming an obsession.
Has helped me through the process with polite and clear emails. I also love the glasses and customer service is great!